Privacy Policy

Last updated: September 2026 • 1stVRL Packers and Movers

1stVRL Packers and Movers ("we", "us", "our"), located at Building No. 705, Sector 7, Panchkula, Haryana 134109, respects your privacy. This policy explains what information we collect, why, and the rights you have over it, in line with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

1. Information we collect

• Contact details: your name and mobile number when you request a quote or callback.
• Move details: origin, destination, shifting type and preferred date, to prepare your quotation.
• Communication records: WhatsApp messages and call notes related to your enquiry and move.
• Technical data: basic, anonymised usage data if analytics or advertising tags are enabled on this site (e.g., pages visited, device type).

2. How we use it

• To call you back and provide a fixed written quotation.
• To plan, execute and track your relocation.
• To send booking confirmations and service updates on phone/WhatsApp/SMS.
• To measure advertising performance (only aggregated, never your personal details).

3. What we never do

• We never sell, rent or share your personal details with third parties for marketing.
• We never make spam calls. One enquiry means one callback with your quote.
• We never ask for payments to personal UPI accounts — payments are accepted only to our company account.

4. Sharing

Your details are shared only with the crew and move manager handling your relocation, and only to the extent needed to complete the job. We may disclose information if required by law.

5. Retention & security

Enquiry details are kept only as long as needed to serve you and meet legal/accounting requirements, after which they are deleted. Access is restricted to authorised staff.

6. Your rights

You may request to access, correct or delete your personal data, or withdraw consent, at any time by contacting us at +91 8264091243 or on WhatsApp at the same number. We act on genuine requests within 72 hours.

7. Cookies & advertising

If Google Ads or analytics tags are active, they may set cookies to measure conversions. You can disable cookies in your browser; the site and quote form still work without them.

8. Contact / Grievance officer

1stVRL Packers and Movers, Building No. 705, Sector 7, Panchkula, Haryana 134109. Phone: +91 8264091243.